Shipping & Returns

All products are made to order. This means your item is created especially for you once your order is placed.

Processing time: 2–5 business days

Shipping time:

• Germany: 2–5 business days

• European Union: 3–7 business days

• International: 5–12 business days

Shipping costs are calculated at checkout based on your location.

Please note that international orders may be subject to import taxes or customs fees, which are the responsibility of the customer.

We offer a 14-day return policy from the date you receive your order.

Because each item is made to order, we can only accept returns in the following cases:

• The item is damaged or defective

• The wrong item was delivered

If you experience any issues, please contact us at [your email] with photos of the item, and we will resolve it as quickly as possible.

We currently do not offer size exchanges. Please refer to the size guide before ordering.

Orders can only be canceled within a short time after purchase, as production begins quickly.

If you have any questions, feel free to contact us at any time.

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